We are a team of experts in service innovation, design thinking and co-creation. We carry out projects, train, consult and participate in research activities in the field.
We help our customers towards a more customer-centric and innovative operating model and culture, sparring in change and being responsible for project design and leadership. Inspirational trainings are often part of the project. In addition, we support our customers in RDI operations.
The final results are customer-centric strategies, service innovations, service journeys and redesigned organizational models.
At the heart of everything is the way we work – through the deep customer understanding, in a agile way, with iterations and together with stakeholders.