Vision Factory Oy

Co-creation | Design thinking | Innovation know-how | Service design | Gamification

We are a team of experts in service innovation, design thinking and co-creation. We carry out projects, train, consult and participate in research activities in the field.

We help our customers towards a more customer-centric and innovative operating model and culture, sparring in change and being responsible for project design and leadership. Inspirational trainings are often part of the project. In addition, we support our customers in RDI operations.

The final results are customer-centric strategies, service innovations, service journeys and redesigned organizational models.

At the heart of everything is the way we work – through the deep customer understanding, in a agile way, with iterations and together with stakeholders.

"Vision Factory was born from my passion to develop the activities and the competitiveness of organizations through the help of co-creation, design thinking, innovation knowledge and a gamification approach."
Krista Keränen
Vision Factory CEO

Happening with us

Gamification in innovation conference

Gamification in innovation conference

We at Vision Factory are specialized in Gamification. In addition to efficiency, gamification is a playful way of developing, designing, ideating, or gathering customer insight as well as often quite relaxed and fun way to work.

Service development in small manufacturing companies

Krista’s background in institutions of learning gave us assurance that she can complete the project while taking into note the behaviour of different kinds of participants in different kinds of interactive situations.
Wellness Dream Asiakasymmärryspeli

Developing the customer understanding game

Peter Ruokonen, the CEO of Cariitti talks on why and how they built a customer and market understanding game together with Vision Factory to develop their pilot program service.

Vision Factory Services